Policies

Shipping Policy

Ready to Ship (RTS) items ship within 2 weeks from date of purchase. Made to Order (MTO) items are made and fulfilled within 3-4 weeks from date of purchase. Delivery time will vary depending on your region and the shipping method chosen. Please note that turnaround times may be longer during launches of new collections and sales due to the high volume of orders received. 

Shipping Options for Canada

  • Local Pick Up
    • Please only select this options if you can pick up in the GTA
  • Letter Mail Shipping via Canada Post
    • $5 CAD Flat Rate *for qualifying orders*
    • Untracked & Uninsured
  • Parcel Shipping via Canada Post
    • $15 CAD Flat Rate
    • Tracked & Insured

Shipping Options for the USA

  • Small Packet USA Air via USPS
    • Price determined by weight
    • Untracked & Uninsured
  • Tracked Packet USA via USPS
    • Price determined by weight
    • Tracked & Insured up to $100 CAD

Shipping Options for International

  • International Air Shipping via Canada Post
    • $50 CAD Flat Rate
    • Tracked and Insured

Returns & Exchanges Policy

All items are final sale as most items in the shop are made-to-order. If you have any questions or concerns about your order when you receive it, please reach out to: info@brimshoppe.com